Question 1

How is your service like?

Accepted Answer

We'll support you search and purchase the tickets, based on your request (Game, Date, Area, Team, etc)
We update the latest ticket availability for most popular games, so please contact us if you  find a good option for you.

For more information, please find here:
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Question 2

How do you search and purchase the ticket?

Accepted Answer

Here is what we service for you:
1-1)  First, we go to the official website of each team.
(Availability information you find here are also based on the official website)
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1-2)  For the games that are sold out at the official, we can also go to ticket resale services.
2)  After search, we'll come back to you with recommended options and price quotation.
3)  If you decide to get one of our options, we'll prepare the payment form.
4) We'll immediately book the ticket after your payment is done.

Question 3

Can you help me search and book the event tickets that are not on the list?

Accepted Answer

Yes!
We'll be happy to help you find any type of the ticket you wish. Please contact us here:

Question 4

How do you deliver the ticket to us?

Accepted Answer

Our main method of delivering your ticket is through online.
We will send the online ticket to you via email or SNS. If you prefer specific channel, please feel free to tell us.

In case there's no online ticket (for example, sumo wrestling doesn't have the online ticket!! How traditional...), we will send your ticket through post. If you're anxious of post delivery, we can also hand-deliver to you (Tokyo area only).

Question 5

Is it possible to receive the ticket by post?

Accepted Answer

Yes, if you wish to receive the paper ticket delivery, we can deliver your ticket by post. In such case, please notify us when you order the ticket. In such case, please pay the posting fee as well.

Question 6

Can I trust the tickets obtained through "Japan Sports Ticket"?

Accepted Answer

Yes! 
  - We will purchase your ticket at each team's official website, so the tickets are confirmed to be officially issued. 
  - When we go to ticket resale services, we'll definitely tell you beforehand. We will only choose the major resale services in order to avoid any troubles.
  - Even so, in case you got trouble entering the stadium, we'll sincerely help you till the problem is solved. Please feel free to contact us at either email, Facebook, Whatsapp, or phone call.

Question 7

Is the payment system trustworthy?

Accepted Answer

The online payment system we take is called "Stripe". 
They have world-wide presence and you can find that many major companies take their service too.
Until now, we haven't experienced any payment trouble at all.

Also, when we received your payment, we will send a quick message to tell you that the payment had been successfully received.

Frequently asked questions